Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine my correct shoe size?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return policy for Liberty Shoes?
We offer a 30-day return policy for all unworn footwear in its original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your order sooner.
What materials are used in your footwear?
Liberty Shoes uses premium materials ranging from genuine Italian leather and suede to breathable recycled synthetics, depending on the specific collection and design.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my leather shoes?
To maintain the quality of your leather shoes, we recommend regular cleaning with a soft cloth, using a dedicated leather conditioner, and avoiding direct exposure to heat or water.